About Covenant House New York Join a Legacy of Hope and Empowerment at Covenant House New York! For over 50 years, Covenant House New York (CHNY) has been at the forefront of transforming lives by providing comprehensive shelter, housing, and wrap-around support services for vulnerable homeless, runaway, and exploited youth. As the largest provider of these essential services in New York City, CHNY impacts the lives of over 1,500 young people aged 16-24 every year. At CHNY, our doors are open to all young people in need, regardless of race, religion, sexual orientation, gender identity, and expression. Our dedicated team offers various services, including shelter, housing, education, employment, health, mental health support, youth development, and anti-human trafficking initiatives. We operate with harm reduction and trauma-informed principles to ensure the best care for our youth. But our mission goes beyond immediate support. We are passionate advocates for systemic change, influencing public policy, and raising awareness of the critical issues surrounding youth homelessness. Our ultimate goal is to provide a safe refuge and empower young people to build a brighter future founded on compassion, unconditional love, and absolute respect. Join us in making a difference in the lives of countless young people. Join a team that inspires long-term transformation and hope. About the role The Public Safety Officer position supports Covenant House NY's mission to foster and maintain a safe and secure environment for its clients, staff, and visitors. Public Safety Officers will be required to implement a range of comprehensive, integrated security measures and countermeasures. Officers must be able to adapt, both physically and psychologically, to Covenant House NY's changing needs and priorities. What you'll do • Understand and follow the given safety procedures. • Detect problems and report information to appropriate personnel • Communicate effectively, both in writing and orally • Gather data, compile information, prepare, and write reports • Knowledge of searching procedures and safety inspections • Conduct safety patrols in and around buildings as assigned • Basic computer knowledge is required, i.e., Microsoft Word, Excel, etc. • Operate all departmental equipment, including radios, cameras, computers, and online applications. • Listen and communicate calmly, effectively, and courteously in emergency and non-emergency situations. • Respond to calls for assistance with urgency • Conduct emergency drills according to prescribed procedures • Comfort in enforcing crowd control procedures • De-escalate/intervene in physical/verbal altercations • Flexibility to work weekends, evenings/overnights, and holidays • Performs other duties as assigned and/or needed. Qualifications • At least one year of security experience required • College degree preferred. A high school diploma or its equivalent is required. • Public Safety Officers MUST possess and maintain New York State security guard licensure throughout their employment, including participation in and successful completion of any legally mandated training, including but not limited to on-the-job training and/or annual in-service requirements. This also applies to additional training, licenses, and certifications obtained before and during employment. • CHNY is not responsible for security guard license fees • Exhibits strong customer service skills.