Supervisor / Project Manager Job Summary The Supervisor or Project Manager oversees field personnel and serves as the primary liaison. This role ensures project execution, workforce coordination, and performance management. Key Responsibilities • Act as the main point of contact between supplier and Client • Manage and supervise CO Technicians and Installers • Coordinate scheduling, dispatch, and site access • Monitor productivity and workforce performance • Replace underperforming personnel as needed • Attend project meetings and provide status updates • Manage escalation issues and resolve operational challenges • Oversee administrative tasks including system access and reporting • Lead RFC (Request for Change) processes and approvals Required Skills & Qualifications • Strong leadership and team management experience • Background in telecom network deployment or central office operations • Project management experience (telecom preferred) • Excellent communication and stakeholder management skills • Familiarity with workflow systems and reporting tools Work Environment • Combination of field oversight and administrative coordination • Interaction with engineering, operations, and procurement teams