We are looking for a Bilingual Administrative Assistant (Front Desk Receptionist) to undertake all receptionist and clerical duties at the desk of our main entrance. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. Responsibilities: Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs Requirements: Proven experience as front desk representative, agent or relevant position Proficient in Spanish and English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation High School diploma; additional qualifications will be a plus Job Type: Full-time, part-time Benefits: • Health insurance • Paid time off Schedule: • 8 hour shift Education: • High school or equivalent (Preferred) Experience: • Customer service: 1 year (Preferred) Work Location: • Remote