What You’ll Do • Perform daily operational maintenance and troubleshooting for cloud server and bare-metal environments, escalating issues as needed. • Troubleshoot operating system issues, including reboots and OS-level problems, across cloud and bare-metal environments. • Partner with cloud vendors and internal teams to diagnose and resolve server failures and infrastructure issues. • Participate in on-call rotations, monitoring infrastructure health and responding to operational alerts. • Maintain accurate records in ticketing, asset management, and tracking systems, and submit requests such as RMAs or vendor escalations. • Support cloud fleet operations and day-to-day infrastructure management tasks. • Contribute feedback on tools, platforms, and automation workflows to help the team improve. What We’re Looking For • Bachelor’s degree or diploma in Computer Science, Electrical Engineering, or a related field. • Basic understanding of cloud infrastructure operations and server technologies, with familiarity with Linux systems and basic troubleshooting. • Ability to read and run simple Shell/Bash or Python scripts. • Basic knowledge of networking concepts, including TCP/IP, MAC addressing, subnetting, DNS, and VLANs. • Familiarity with remote server management concepts such as IPMI or virtual console access. • Strong learning agility, an ownership mindset, and the ability to work under pressure in fast-paced environments. • Good written and verbal communication skills in English, and strong teamwork capabilities. • Strong documentation habits and operational discipline. Nice to Have • Understanding of automated OS deployment concepts such as PXE or provisioning pipelines. • Exposure to automation or infrastructure management tools such as Ansible. Salary Range $66,120.00 - $104,400.00 USD (Salary) • Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. • Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: • Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only • Dental provided through UHC • Nationwide Vision provided by UHC • Flexible Spending Account for Health & Dependent Care • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera • Corporate Wellness Program provided by Goomi Group • Employee Assistance Program • Wellness Days 401k Plan • Basic and Supplemental Life Insurance • Short Term & Long Term Disability • Critical Illness, Critical Hospital, and Voluntary Accident Insurance • Tuition Reimbursement (available 6 months after start date, capped) • Paid Time Off (accrued and prorated, maximum of 120 hours annually) • Paid Holidays • Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law