What this Job Entails: The Optical Engineer III will help monitor the network and troubleshoot network issues, and ensure we are able to provide guaranteed performance and capacity to our products. Scope: • Resolves a wide range of issues in creative ways • Seasoned, experienced professional with a full understanding of their specialty • Works on problems of a diverse scope • Receives little instruction on day to day work, general instruction on new assignments Your Roles and Responsibilities: • Monitor Optical Long Haul and Metro networks and troubleshoot a variety of issues in a timely manner. • Perform fault isolation based on the troubleshooting outcome. • Coordinate with smart hands and optical equipment manufacturers to resolve issues and restore service. • Work cross-functionally and cross-regionally with other optical and network operational support teams. • Partner with and escalate to, various internal teams in pursuant of restoring service and limiting impact. • Manage and escalate critical events while communicating clearly and concisely. • Document and optimize operational processes and procedures. • Contribute to the creation of monitors, alerts, dashboards and metrics to drive continuous improvements. • Identify areas for automation and create or participate in the solution with scripting or coding skills. • Support deployment, and move, add, change teams. • Partner with audit teams to ensure accurate inventory and documentation. • Document and follow RMA processes and procedures for all relevant vendors. • Detect and diagnose various error/failure conditions across an array of server types. • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: • Bachelor’s degree (B.S/B.A) from four-college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience • Networks with senior internal and external personnel in own area of expertise • Demonstrates good judgment in selecting methods and techniques for obtaining solutions • Experience working with geometrical and physical optics, radiometry and lens design • Understanding of optical design and tolerance analysis • Deep understanding of stray light analysis and non-sequential ray trace tools • Knowledge about building and testing optical systems • Excellent communication and teamwork skills Preferred Qualifications: • Experience with laser systems • Experience with CAD software such as • Understanding of design for manufacturing and/or assembly Physical Demand & Work Environment: • Must have the ability to perform office-related tasks which may include prolonged sitting or standing • Must have the ability to move from place to place within an office environment • Must be able to use a computer • Must have the ability to communicate effectively • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $85,120.00 - $134,400.00 USD (Salary) • Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. • Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: • Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only • Dental provided through UHC • Nationwide Vision provided by UHC • Flexible Spending Account for Health & Dependent Care • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera • Corporate Wellness Program provided by Goomi Group • Employee Assistance Program • Wellness Days 401k Plan • Basic and Supplemental Life Insurance • Short Term & Long Term Disability • Critical Illness, Critical Hospital, and Voluntary Accident Insurance • Tuition Reimbursement (available 6 months after start date, capped) • Paid Time Off (accrued and prorated, maximum of 120 hours annually) • Paid Holidays • Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law