Role: Sr. Manager– Communications, Mumbai Experience: 10+ years Salary: 8- 18 LPA Note: Experience in the social sector is mandatory. ____________________________________________________ About the Role: The Senior Manager – Communications will lead the organisation's external communications, combining strategic planning with hands-on work across content, storytelling, campaigns, publications, digital communications and stakeholder engagement. The role will translate programme impact into compelling narratives for government, funders, media and sector stakeholders, while managing a small communications team and working closely with senior leadership. Key Responsibilities: 1. Strategy & Narrative Leadership • Lead the development and execution of the organisation's communications strategy in collaboration with leadership, fundraising and programme teams. • Develop audience-specific messaging for government, funders, media, civil society and other key stakeholders. • Develop, maintain and champion a structured communications and messaging framework. • Ensure consistency in the organisation's brand voice, messaging and positioning across communication channels. • Strengthen the organisation's external positioning and visibility in line with its long-term strategic priorities. 2. Government & Funder Communications • Lead the development of annual reports, impact reports, brochures, donor presentations and other flagship communication materials. • Develop communication materials for government and programme stakeholders, including government education departments and implementation partners. • Partner with fundraising teams to create compelling communication assets for CSR partners, foundations, HNIs and institutional funders. • Translate programme outcomes, research and impact into clear and engaging narratives for external audiences. 3. Thought Leadership & Editorial Excellence • Develop high-quality long-form content, including articles, opinion pieces, concept notes, speeches and strategic publications. • Work closely with the Founder and senior leadership on thought leadership and external communication. • Establish and maintain editorial standards across key organisational communication outputs. • Support the organisation's and leadership's thought leadership through media engagement, speaking opportunities, opinion pieces and relevant sector conversations. • Review and refine important external communication materials to ensure quality, clarity and consistency. 4. Campaigns, Events & Brand Positioning • Design and lead integrated communication campaigns across digital platforms, newsletters, events and other stakeholder engagement channels. • Conceptualise and curate events that strengthen organisational visibility, credibility and thought leadership. • Strengthen brand positioning and ensure the organisation is recognised as a credible, evidence-driven and field-building institution. • Work across digital, social media, publications, events and other communication channels to build awareness and engagement. 5. Team Leadership & Capacity Building • Lead and mentor a team of 1–2 direct reports, along with interns, consultants and freelancers. • Ensure high-quality execution, effective workload management and professional development within the communications function. • Foster a culture of collaboration, quality and continuous learning. • Design and conduct organisation-wide sessions on stakeholder communication, storytelling, writing, photography and other communication practices. 6. Communications Operations & Budget Management • Own and manage the communications budget, including publications, events, creative production, digital initiatives and external vendors. • Develop and manage an annual communications calendar aligned with organisational priorities. • Manage external agencies, consultants, designers, photographers, videographers and other communication partners. • Ensure timely delivery and quality of communication outputs across multiple projects. 7. Measurement, Insights & Reporting • Define and track communications KPIs aligned with organisational and stakeholder engagement objectives. • Evaluate the effectiveness of communication initiatives using meaningful performance indicators. • Prepare regular communication performance reports and insights for leadership. • Use data and audience insights to inform communications strategy and improve future initiatives. Required Skills & Experience: • 10+ years of communications experience, with at least 5 years in the nonprofit, development or social impact sector. • 3+ years of experience leading communications teams/functions in a Manager/Senior Manager capacity. • Strong hands-on experience across content, campaigns, publications, events, PR and digital communications. • Experience developing impact reports, donor presentations, proposals, thought leadership and other funder-facing content. • Strong understanding of brand positioning, reputation building and stakeholder. • Ability to work independently in a lean, fast-paced and evolving environment. • Familiarity with SEO, website content, email marketing, analytics and social media. • Proficiency in Canva is essential; knowledge of Figma/Adobe Creative Suite is an advantage. • Comfortable using AI tools such as ChatGPT, Claude and Canva AI for research, writing and ideation. • Excellent English communication skills; Marathi proficiency is an advantage. Education: Bachelor's or Master's degree in Communications, Journalism, Marketing, or related field Additional Requirements: • Willingness to travel for field visits (within Mumbai and occasionally across Maharashtra) • Strong ownership mindset, attention to detail, and ability to work independently • Comfortable working in ambiguous, evolving environments Hiring Process: Step 1: HR discussion (R1) (Virtual) Step 2: Practical assignment (writing + design + content planning) (In-person) Step 3: Technical interview with communications team (In-person) Step 4: Final discussion with leadership (In-person) - Hiring Note: Applications will be reviewed on a rolling basis. This job is re-posted on September 1, 2026 on Ground Zero For any questions, ping us on WhatsApp chat: +91-8058331557