Responsibilities: • Review and process records retention requests • Verify and update all incoming inquiries, requisition forms, storage boxes • Verify members information in various systems (QNXT, Vitech and Syntonics) • Research members record from microfilm based on enrollment dates • Research member document information on Historical tracking system • Retrieve documents from Syntonics, Vitech and microfiche systems • Scanned completed inquiries to requester • Respond to interdepartmental request for information and backup for microfiche and film retrieval • Prepare and pick up boxes for offsite storage • Maintain daily production sheet for departmental requests • Provide clerical support to the Records Retention department including but not limited to filing, scanning, faxing, typing, delivering, etc. • Perform additional duties and projects as assigned by management Qualifications: • High School Diploma or GED required, some College or Degree preferred; plus • Minimum one (1) year clerical experience in a general office environment required • Excellent alphabetical and numerical filing skills required • Knowledge and understanding of the guidelines to Privacy and Security of Health Information • Ability to handle and lift boxes up to 50 lbs. • Basic computer knowledge and keyboarding skills preferred • Good communication skills, legible handwriting skills • Team player and ability to work well independently • Good attention to detail and organizational skills • Able to prioritize and follow through on assignments