Travel Experience Coordinator
Hellosunshinetravels
Lakeland, ScrantonRemote
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The job in short
Travel planning and client service coordinator.
Details
- Found
- 23 d ago · posted 2026-10-03
- Location as listed
- Lakeland, Florida, United States
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
We are seeking a Travel Experience Coordinator who thrives on delivering exceptional customer service and personalized travel planning. This role focuses on guiding clients through every step of their journey—from initial inquiry to post-travel follow-up—ensuring a seamless and memorable experience.
Responsibilities:
•
Consult with clients to understand travel preferences and goals
•
Research and recommend destinations, resorts, cruises, and tours
•
Coordinate bookings, itineraries, and travel documentation
•
Communicate clearly with clients before, during, and after travel
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Handle changes or issues with care and professionalism
•
Build long-term client relationships
Qualifications:
•
Strong communication and organization skills
•
Customer service or hospitality background preferred
•
Self-motivated and comfortable working remotely
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Passion for travel and helping others
Client Relations Travel Specialist
The Client Relations Travel Specialist serves as the primary point of contact for travelers, delivering high-touch service and customized travel solutions. This role blends customer care, problem-solving, and travel expertise to exceed client expectations.
Responsibilities:
•
Provide exceptional service through phone, email, and online communication
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Manage reservations, changes, and travel inquiries
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Educate clients on travel options, policies, and promotions
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Resolve concerns efficiently and professionally
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Maintain detailed client records and follow-ups
Qualifications:
•
Excellent interpersonal and customer service skills
•
Detail-oriented with strong time-management abilities
•
Sales, service, or travel experience a plus
•
Willingness to learn and grow within the travel industry
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