Account Manager needs 5+ years business experience, preferably in provider relations, or sales/account management in the health care field Account Manager requires: • 5+ years business experience, preferably in provider relations, or sales/account management in the health care field • Ability to work independently and set agenda for area of responsibility including prioritization of work, scheduling, tasks and projects • Ability to work constructively under pressure and think analytically in regards to operations and administrative processes • Ability to efficiently and effectively manage the details of numerous customers simultaneously and properly set expectations with customers and follows-through on execution to completion • Excellent verbal and written communication skills, customer service skills, and ability to maintain composure and professionalism in stressful situations • Strong proficiency in Microsoft Word, Excel, and PowerPoint. Account Manager duties: • Serve as day-to-day contact with Key Account provider groups with a focus on issue resolution and relationship development • Proactively connect with internal cross-functional teams to identify issues before Key Accounts escalate • Partner internally to develop appropriate communications for Key Accounts around critical changes, system updates, etc. to ensure ongoing awareness and accountability • Participate in cross-functional meetings as needed to drive issue resolution • Develop and present timely business reviews, per contractual requirements, to Key Accounts