Claims Clerk needs 1 years customer service and/or claims experience Claims Clerk requires: 1 years customer service and/or claims experience Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint Applicable system experience (Facets, etc.) Claims Clerk duties: Explain policies, laws and regulations within correspondence clearly; modifying correspondence documents and templates when necessary Prepare correspondence received about insurance products, claims, accounts, services, etc. Distribute and collect correspondence letters and emails and processing outgoing ones. Work with internal stakeholders to obtain relevant information needed for correspondence Required to back up and/or provide assistance to other positions as needed. Work overtime as required