Customer Call Rep needs 1+ years experience Customer Call Rep requires: • Monday to Friday 8am to 4:30pm • Call center • Clerical/customer service experience • Must pass preemployment, drug test • Communicate well with team • Grammar accuracy Customer Call Rep duties: • Responds to telephone inquiries and complaints using standard scripts and procedures • Gathers information, researches/resolves inquiries and logs customer calls • Communicates appropriate options for resolution in a timely manner • Informs customers about services available and assesses customer needs • Prepares standard reports to track workload, response time and quality of input