Healthcare Rep needs 2 years health related social and/or human service experience; at least 1 year experience working with older adults or persons with disabilities Healthcare Rep requires: • Knowledge of healthcare, elderly and disabled adult populations preferred • Knowledge of Medicaid preferred • Home Care Assessment certification Level of Care Eligibility Tool Certification Effective verbal, written, and interpersonal skills Excellent analytical skills Ability to interpret data Ability to work independently and autonomously Ability to adhere to OAAS and CSS departmental timelines Valid Louisiana drivers license Current Louisiana automobile insurance Frequent and/or prolonged statewide travel Working knowledge of and experience in: Department of Health and Hospitals (DHH) Office of Aging and Adult Services Bureau of Health Services Financing (BHSF) Medicaid Office of Citizens with Developmental Disabilities (OCDD) Medicaid Home and Community Based Waivers Understanding of healthcare, especially in areas related to elderly and disabled adults Healthcare Rep duties: • Long Term Care Programs to applicants • Participate in Continuous Quality Improvement (CQI) process