Senior Systems Analyst needs 3 or more years working with Windows and Linux Operating Systems Senior Systems Analyst requires: • 3 or more years working with Enterprise Content Management (ECM) Systems - Mobius preferred • 3 or more years working with Windows and Linux Operating Systems • 3 or more years working with Oracle Databases. • Proficiency with scripting and automation - ie Batch, Postman, or PowerShell • Proficiency in troubleshooting and root cause analysis (RCA) of complex technical issues. • Development\support experience in Java using Spring Framework platform • Development\support experience in Microservices using containerization and cloud technologies. • Proficiency with monitoring and alerting tools such as Splunk, Dynatrace or Grafana Preferred Skills: • Experience with ITIL applications such as ServiceNow • Proficiency with Webserver technology, Apache Tomcat preferred • Experience with Mainframe • Experience with network load balancing such as F5 • Experience with creation and administration of Sharepoint and Confluence • Ability to handle complex operational tasks and recommends processing and technology changes • Ability to work with multiple business and IT partners in a production support and/or development role • Detailed oriented and collaborative Senior Systems Analyst duties: • Work on Production issues and to provide timely diagnostics, recommendations and resolution. • Interface with upstream and downstream applications and business operations teams on issues and problems. • Identify areas of improvement in end user support, implementing automation and monitoring • Interpret and appropriately triage IT issues reported by users • Create monitoring dashboards and individual monitoring tests to ensure timely notification of production issues • Learn new technologies as requested • Participate in an on-call rotation and respond to afterhours issues as needed. •