VoIP System Engineer needs 5+ years working experience with a broad range of hardware, networking and telephony solution VoIP System Engineer requires: • Locations: Charlotte NC, Broomfield CO, Frisco TX, Chicago IL • Hybrid • • Preferred Certifications: Zoom Phone, Avaya solutions • Preferred Certifications: DevOps development with Power Automate, Power BI, Ansible. • Bachelors degree in Computer Engineering or related relevant experience • Required Skill sets: AT&T VoIP, Zoom Phone and Avaya VOIP and ACD, Call Routing, Voice network support services: QoS, DHCP, DNS, 802.1x, SIP/CTI integration to 3rd party systems IPC Networking Sevices, Oracle SBC, AudioCodes SBC, carrier VoIP and IP Toll Free configuration and troubleshooting • 5+ years working experience with a broad range of hardware, networking and telephony solution VoIP System Engineer duties: • Strategic planning, design, implementation, and operationalization of all global communications services. • • Develop and document infrastructure support policies and guidelines • Monitor trends and recommend future architecture strategies and roadmaps • Educate and mentor IT support staff as needed, including requisite training on technology and governance • Research and stay current on Infrastructure best practices and function as a subject matter expert in this area • Work with outsource vendor to drive sound architectures, engineering designs, and configuration templates • Engage in complex production impacting technical issues and work to troubleshoot and restore service