Sparks Wiz Limited is a leading engineering consulting firm specializing in [specific areas of expertise, e.g., mechanical, electrical, structural, civil and environmental engineering]. We provide innovative solutions and expert advice to a diverse range of clients across various industries. Our mission is to deliver exceptional engineering services that drive progress and ensure client satisfaction. Note: This position is strictly open for candidates within the united states only As a Remote HVAC Technician at Sparks Wiz Limited, you will provide remote support for the installation, maintenance, and troubleshooting of HVAC systems. Leveraging technology to diagnose and resolve issues from a distance, you will work closely with the engineering team to ensure HVAC systems operate efficiently and effectively, while also coordinating occasional on-site visits as needed. Key Responsibilities: • Remote Diagnostics and Support: • Utilize remote monitoring tools and software to diagnose issues with HVAC systems. • Provide technical support and troubleshooting assistance to on-site technicians and clients via phone, video conferencing, or remote desktop tools. • Analyze system data and performance metrics to identify and resolve issues remotely. • Installation and Configuration: • Assist in the remote configuration and calibration of HVAC systems. • Collaborate with on-site teams to ensure proper installation and setup of HVAC equipment. • Review and verify installation documentation and specifications remotely. • Maintenance and Optimization: • Develop and recommend remote maintenance schedules and procedures to ensure optimal system performance. • Monitor system performance through remote access and provide actionable insights for improvement. • Support preventive and corrective maintenance activities remotely, including troubleshooting and resolving technical issues. • Documentation and Reporting: • Maintain detailed records of remote support activities, including diagnostics, resolutions, and recommendations. • Prepare and deliver reports on system performance, maintenance activities, and potential upgrades. • Document all interactions and technical support provided to clients and on-site teams. • Collaboration and Coordination: • Work closely with on-site technicians, engineers, and project managers to coordinate support and ensure smooth operations. • Participate in virtual team meetings and contribute to project planning and problem-solving. • Communicate effectively with clients to understand their HVAC system issues and provide remote solutions. • Compliance and Best Practices: • Ensure that remote support activities adhere to industry standards, safety regulations, and company policies. • Stay updated on the latest HVAC technologies, tools, and best practices to enhance remote support capabilities. • Provide guidance on system upgrades and modifications to improve efficiency and compliance. Qualifications: • Education: High school diploma or equivalent. Technical certification or associate degree in HVAC, mechanical engineering, or a related field preferred. • Experience: Proven experience as an HVAC technician, with a strong background in commercial or industrial HVAC systems. Experience with remote support or virtual troubleshooting is advantageous. • Skills: • Proficient in remote diagnostic tools and HVAC system software. • Strong troubleshooting and problem-solving abilities. • Excellent communication skills for remote interaction with clients and team members. • Ability to work independently and manage remote support tasks effectively. • Certifications: Relevant HVAC certification (e.g., EPA certification) preferred. • Other: Reliable internet connection and proficiency with remote access tools and software. Working Conditions: • Primarily remote work with occasional on-site visits as required. • Flexible working hours to accommodate different time zones and client needs. • Ability to manage multiple support requests and prioritize tasks effectively. Job Type: • Full time Pay: • $33.50 - $45.00 per hour Expected hours: • 40 hours per week Benefits: • 401(k) • Dental insurance • Health Insurance • Life Insurance • Paid time off Schedule: • Monday to Friday Work location: • On the road Note: This position is open to candidates within the United states, New York City NY, Portland OR, Jacksonville FL and Chicago IL. People with a criminal record are encouraged to apply Sparks Wiz Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.