Job Location: Fairfax, Virginia, United States (Onsite/Offsite) • Collect data and understand patterns, trends and development strategies. • Provide assessment and improvement of company systems to ensure that a business works in efficient way. • Provide management on Market Research. • Perform systems analysis and define requirements and specification on Unified Communications, that includes Voice, Video, 911 and Computer Systems solutions. • Identify areas of improvement and best practices with users, project team members or senior managers on new technologies and existing software/hardware platforms for organizational needs. • Write up technical requirements and processes. • Provide training and support to users and staff.