Job Title: Product Business Analyst SaaS Products Location: India- Remote Employment Type: Full-time About Quantum Strides LLC Quantum Strides LLC is a premier System Integrator and IBM Business Partner with a global presence across the USA, India, Canada, and the Philippines. We specialize in delivering cutting-edge enterprise and SaaS-based solutions, leveraging AI and cloud technologies to optimize business operations. We are looking for an experienced Product Business Analyst to support the development and delivery of SaaS-based products. The ideal candidate will have strong analytical and functional expertise, combined with certifications such as CBAP, TOGAF, or ITIL, to align product capabilities with business objectives. Key Responsibilities • Collaborate with product managers, stakeholders, and engineering teams to define and document product requirements, user stories, and acceptance criteria for SaaS-based solutions. • Analyze business processes and translate them into functional specifications and product workflows. • Facilitate requirement-gathering sessions, workshops, and product demonstrations with internal and client stakeholders. • Develop detailed documentation including BRDs, FRDs, process flows, and use case scenarios. • Partner with UI/UX teams to ensure seamless user experience aligned with business needs. • Assist in backlog grooming, sprint planning, and release management in Agile environments. • Evaluate SaaS product features, identify gaps, and recommend enhancements aligned with best practices and business strategy. • Coordinate UAT (User Acceptance Testing), training, and change management activities. • Act as the bridge between business stakeholders and technical teams, ensuring clear communication and alignment. • Ensure product design and business processes adhere to ITIL, TOGAF standards, and enterprise architecture principles. Required Qualifications • 7+ years of experience as a Business Analyst, with at least 3+ years in SaaS product development environments. • Proven experience in business process modeling, requirements management, and SaaS solution analysis. • Strong knowledge of Agile/Scrum methodologies and tools like JIRA, Confluence, or DevOps. • Proficiency in preparing documentation (BRD, FRD, user stories, workflows, data models). • Solid understanding of cloud/SaaS product architecture and integrations (APIs, web services). • Excellent communication, stakeholder management, and presentation skills. Certifications: • CBAP (Certified Business Analysis Professional) (Must Have) (Atleast one from the following) • TOGAF (The Open Group Architecture Framework) • ITIL (Information Technology Infrastructure Library) Preferred Qualifications • Experience working with SaaS-based enterprise products (e.g., IWMS, ERP, CRM, or AI-powered SaaS platforms). • Exposure to enterprise integrations (ERP, HRMS, or AI/ML-driven SaaS tools). • Knowledge of data security, compliance, and governance in SaaS environments. Why Join Us? • Opportunity to work on next-generation SaaS and AI-powered products. • Collaborative and innovative work environment. • Competitive compensation and growth opportunities. • Remote flexibility with a global team culture.