Salary: 25-30K per month Location: Andheri West Mumbai Joining: Immediate Reporting Manager: General Manager Roles & Responsibility • Responding promptly to customer inquiries. • Communicating with customers through various channels (Instagram/ website/ walk ins) • Responding promptly to customer inquiries in calls. • Knowing our products inside and out so that you can answer questions. • Processing orders, forms, applications, and requests. • Keeping records of customer interactions, transactions, comments, and complaints in excel in an organized manner and presenting reports to Manager weekly. Communicating and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process. • Ensure customer satisfaction and provide professional customer support. Interpersonal Skills required- Proactive , Self-driven, Self-Lerner, team player, ready to work in dynamic and challenging environment. Result oriented & willing to contribute and add value.