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Customer Experience Consultant (Remote)

Travelwithlani · travelwithlani.com
Fort MillRemote
Apply on Travelwithlani’s site

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The job in short

Remote customer experience service.

Details

Found
26 d ago · posted 2026-10-03
Location as listed
Fort Mill, South Carolina, United States
Role
Customer Service Representative
Source
The company’s own careers site

Full description

We are seeking outgoing individuals for our Customer Experience Consultant (Remote) positions. As an Customer Experience Consultant (Remote), you will work from home coordinating vacation and corporate travel arrangements for clients nationwide and internationally. This opportunity is ideal for individuals who enjoy helping others plan meaningful experiences and are interested in building something flexible around their schedule. ROLES & RESPONSIBILITIES: • Research, create, and coordinate customized itineraries for clients • Review client preferences and budgets to design tailored travel plans • Arrange travel needs including airlines, hotels, car rentals, cruises, tours, and events • Communicate with clients before and after travel to ensure satisfaction • Assist with issues that may arise before, during, or after travel • Complete ongoing training and certifications within the industry • Attend webinars and supplier trainings to stay current on destinations and products • Remain informed on changes within the travel and tourism industry POSITION REQUIREMENTS: • Strong communication skills • Reliable internet access and a computer (recommended) or smartphone • Hospitality, customer service, or sales experience is helpful but not required • Personal travel experience is a plus BENEFITS: • Full training provided • Flexible schedule (full-time or part-time options) • Work from home • Access to travel industry discounts

Customer Service Representative jobs in Fort Mill, South Carolina · Customer Service Representative jobs in the United States · All Travelwithlani jobs · Remote Customer Service Representative jobs in the United States

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