Job Responsibilities/Requirements • Provide IT support for sales, office, and warehouse employees/devices via helpdesk, Hunt group calls, and email. • Laptop and desktop setup and repair; work with Dell support; software installation, troubleshooting, and maintenance. • Assist with maintaining inventory within our inventory system and AD. • Troubleshoot issues in SAP, Win CBI, and online ordering. • Troubleshoot VoIP landline and cellphone hardware and software errors. • Troubleshoot printer issues and maintain toner inventory. • Train new employees in computer and day-to-day applications. • Assist with meeting setups and technical support. • Requires strong communication and documentation skills, a problem-solving mindset, and a fast learner. • This is an onsite position.** • Other duties as assigned.