Minimum Qualifications EDUCATION: • High school diploma or GED. EXPERIENCE: • One (1) year of experience in a public safety emergency call taking and/or dispatching position within a municipal, county, state, or federal regulatory agency. OR • One (1) year of experience as an air traffic controller. OR • One (1) year of experience as a sworn Police Officer. LICENSE(S) AND/OR CERTIFICATION(S): • Must obtain Telecommunications Operator License from Texas Commission on Law Enforcement (TCOLE) within one (1) year of employment. OTHER REQUIREMENT(S): • Must be a United States citizen. • Availability to work varying shifts including nights, weekends, holidays and/or overtime. • Must pass an intensive background investigation and drug test. • No FELONY or class A MISDEMEANOR convictions. • No class B MISDEMEANOR convictions within the last ten (10) years. • No drug or domestic violence related convictions. KNOWLEDGE, SKILLS, ABILITY(IES): • Effective oral and written communication skills. • MS Office or similar software skills. • Ability to type thirty-five (35) words per minute. • Ability to remain calm in stressful situations.