THIS ROLE IS FOR YOU IF: • You want to work for a company that listens to its staff and continues to work toward being a Great Place To Work • You want to work somewhere fun with helpful co-workers and accessible leaders and managers. • You love Helping People Accomplish More through supporting IT systems. • You are comfortable and capable of troubleshooting and solving issues that may affect a small to medium-sized business • Youd like to be surrounded by team members that you can learn from and collaborate with • You are interested in working in a company that encourages and helps you increase your skill-sets and continue your education through training and certification assistance • You want to work in a role that consistently provides you with the ability to go home on time REQUIRED: • Ability to diagnose and fix complex hardware and software issues for desktops, servers, cloud services, and networks • Excellent organizational skills • Excellent communication skills and professionalism • Strong passion for working with information technologies • Ability to work from area client locations up to 50% of the time on an as needed basis PREFERRED: • 1 years experience providing IT services to businesses working for an MSP on a helpdesk or 3 years with a single organization (or the equivalent through self-study and individual projects) working on a help desk • Certifications such as A+, CCNA, etc. • Degrees in Information Systems or similar • Experience providing IT Support for businesses Job Type: Full-time Pay: $35,000.00 - $75,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Flexible schedule • Health insurance • Paid time off • Professional development assistance • Referral program • Tuition reimbursement • Vision insurance Schedule: • 8 hour shift Work Location: Remote