Position Overview We are looking for a motivated Customer Service Specialist to support clients and deliver a high-quality travel experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process. Key Responsibilities • Communicate with clients regarding travel requests and questions • Provide guidance on travel options, timelines, and next steps • Assist with reservation coordination and follow-up communication • Ensure accuracy of client information and travel details • Maintain organized records of client interactions • Follow company policies and service standards Qualifications • Excellent written and verbal communication skills • Strong organization and time-management abilities • Ability to work independently in a remote environment • Customer service, administrative, or hospitality experience preferred • Basic computer and internet skills required • Interest in travel is beneficial What We Provide • Comprehensive training and ongoing support • Flexible work schedule • Opportunity for growth within the travel industry • Team-oriented culture with leadership support