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Luxury Travel Consultant – Customer Experience (Remote)

Effortless Travel Solutions Ets
NorfolkRemote
Apply on Effortless Travel Solutions Ets’s site

Straight from the company’s own careers site.

The job in short

Remote luxury travel customer experience.

Customer support

Details

Found
28 d ago · posted 2026-10-03
Location as listed
Norfolk, Virginia, United States
Role
Customer Service Representative
Source
The company’s own careers site

Full description

About the Position Effortless Travel Solution is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home. What You’ll Do Provide responsive and professional customer support via phone, email, and online messaging Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations Communicate essential travel details, documentation requirements, and agency guidelines Monitor bookings to ensure accuracy and follow up to confirm client satisfaction Resolve client questions or concerns with care and a solutions-focused mindset Maintain organized records and update internal systems as needed What We’re Looking For • Strong communication and interpersonal skills • Customer service experience in travel, hospitality, or a related field preferred • Ability to work independently in a remote environment • High level of organization and attention to detail • Comfortable using digital tools, booking platforms, and communication software • Passion for travel and creating positive client experiences Why Join Us • Fully remote position (work from anywhere within approved locations) • Flexible work schedule options • Career development and advancement opportunities • Travel-related perks and industry discounts • Collaborative and supportive team culture with training provided Equal Opportunity Employer Effortless Travel Solution is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds. •

Customer Service Representative jobs in Norfolk, Virginia · Customer Service Representative jobs in the United States · All Effortless Travel Solutions Ets jobs · Remote Customer Service Representative jobs in the United States

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