Operations & Fulfillment Associate (Hybrid) Salary Range: $45,000 - $50,000 Overview: We are looking for an Operations & Fulfillment Associate to support daily shipping, inventory management, and basic operational tasks. This hybrid role requires a daily onsite presence in Gurnee, IL, for hands-on responsibilities such as processing shipments and maintaining stock accuracy, as well as some remote responsibilities, including updating records, tracking data, and contributing to process improvements. The ideal candidate has a keen eye for both logistics execution and operational efficiencies, is self-motivated, and enjoys problem-solving in a dynamic environment. Key Responsibilities: Shipping & Inventory (On-Site) • Handle incoming and outgoing shipments, ensuring all orders are processed accurately and on time. • Monitor inventory levels, coordinate restocking, and maintain precise records to prevent shortages or delays. • Identify opportunities to streamline shipping workflows, improve accuracy, and reduce errors. • Utilize tracking software to oversee inventory movement, monitor shipment statuses, and ensure real-time visibility. • Maintain a clean, organized, and well-stocked workspace to support efficient daily operations. Operations & Team Support • Work closely with Customer Support and Product teams to resolve order discrepancies, process account actions, and improve fulfillment workflows. • Maintain and update internal documentation, including operational guidelines and standard operating procedures. • Support cross-functional operational projects, such as improving internal tools and streamlining workflows. • Assist in standardizing procedures and implementing best practices to enhance coordination across teams and ensure smooth daily operations. What Were Looking For: • 2 years of experience in operations, logistics, or a similar role (open to recent grads or career changers). • Ability to commute to Gurnee, IL, daily for onsite work. Daily commute to local shipping facilities may also be needed. • Experience with G Suite or Microsoft Office for documentation, reporting, and tracking. • Strong organizational skills and attention to detail. • Comfortable working with multiple teams and handling general operational support tasks. • A problem-solver with good communication skills and a proactive mindset. • Ability to lift up to 50 lbs and stand/walk for extended periods as needed. Bonus Qualifications: • Experience working in a tech-focused or startup environment. Past involvement in scalable operations or high-growth scenarios. Total Compensation Package For This Role Includes: • Hybrid Work Environment balancing onsite operational support with remote coordination, process improvements, and team collaboration • Flexible PTO • Benefits include medical, dental, and vision • 401k (non-matching) • Work From Home Reimbursement • Health & Fitness Reimbursement • Continuing Education Reimbursement • Nutrisense product discounts