We are looking for an Operations Supervisor ! Duties: • Supervise and coordinate the activities of the employee, including assigning tasks, follow up on training of new employees, and ensuring compliance to company policies and procedures. • Manage employee schedules to ensure adequate coverage during peak hours and optimize labour cost. • Oversee customers service standards to ensure that customers are served efficiently and courteously, addressing any customer complaints or concerns promptly. • Monitor food quality, portion control, and presentation to ensure consistency and adherence to brand standards. • Manage inventory levels by conducting regular stock checks, placing orders for supplies, and minimizing waste to control costs. • Ensure compliance with health and safety regulations, including proper food handling, sanitation procedures, and workplace safety protocols. • Conduct performance evaluations for employees, provide feedback, and identify areas for improvement. • Address operational issues as they arise, such as equipment malfunctions, staffing shortages, or customer complaints, and implement effective solutions. • Maintain open communication channels with management, staff, and other departments to ensure smooth operations and address any concerns or issues effectively. • Assist in promotional activities and marketing initiatives to drive sales and increase customer engagement. Requirements: • Experience in Food industry in a supervisory role, will be an advantage. • Candidates should demonstrate a strong understanding of fast-food operations, customer service, and staff management. • Leadership skills - Ability to motivate and inspire team members, delegate tasks effectively, and lead by example. • Communication skills • Organizational skills • Computer literacy • Flexibility - Willingness to work flexible hours, including evenings, weekends, and holidays, when needed. • Valid driving license please note that driving license is COMPULSORY. Benefits: • Company car • Basic salary: Rs 25, 000 Rs 30,000. • Medical Insurance • Working hours: Monday to Friday (08:00 17:00)