We are seeking an experienced NICET II Certified Fire Alarm Field Engineer / Manager to support a large national retail program. This is not a typical inspection role. The ideal candidate will serve as a trusted technical expert, validating installations, troubleshooting complex fire alarm systems, ensuring quality standards, and supporting field teams in delivering reliable life safety solutions. Key Responsibilities • Validate commercial fire alarm installations to ensure compliance with project specifications, manufacturer standards, and applicable codes. • Troubleshoot, diagnose, and resolve complex fire alarm system issues. • Perform system testing, commissioning, and quality assurance inspections. • Provide technical leadership and support to field technicians and project teams. • Review installation quality and verify systems are installed correctly. • Interpret blueprints, wiring diagrams, and technical documentation. • Coordinate with project managers, customers, and subcontractors to ensure successful project completion. • Prepare service reports, inspection documentation, and project records. • Ensure compliance with NFPA standards, local codes, and company safety policies. • Build and maintain strong customer relationships while representing the organization professionally. Required Qualifications • NICET Level II Certification in Fire Alarm Systems (Required). • 5+ years of experience installing, servicing, troubleshooting, commissioning, or inspecting commercial fire alarm systems. • Strong knowledge of NFPA 72 and commercial fire alarm codes and standards. • Experience with commercial fire alarm systems and life safety equipment. • Ability to read and interpret blueprints, wiring diagrams, and technical documentation. • Strong troubleshooting and problem-solving skills. • Excellent communication, leadership, and organizational skills. • Valid driver's license with a clean driving record. • Ability to pass a background check and drug screening. Preferred Qualifications • Experience supporting large retail or multi-site commercial projects. • Experience with leading fire alarm manufacturers such as Notifier, Siemens, Edwards, Simplex, Fire-Lite, Honeywell, Bosch, or Silent Knight. • Previous experience mentoring technicians or leading field teams. • Knowledge of integrated life safety, security, and access control systems. Compensation & Benefits • Salary: $90,000–$110,000 per year • Full-time, permanent position • Standard Monday–Friday schedule (8:00 AM – 5:00 PM) • Opportunity to work on large-scale commercial life safety projects • Career growth and advancement opportunities within a growing organization