Director of Emergency Services Tulane Medical Center Full Time – Full Time – No Weekends The Director of Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department. Major Responsibilities: Service · Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication. · Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents. · Advances the patient experience agenda in the Emergency Department. People · Coaches immediate subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance. · Adheres to all Human Resource policies. · Effectively communicates departmental, organization and industry information to staff. · Facilitates evidence based employee engagement practices. · Effectively builds strong relationships and networks to deliver upon organizational and department goals. · Participate in employee and patient rounding and identifies and mentors potential future leaders Quality · Enforces standards of emergency department care and develops processes to measure and ensure consistent compliance. · Develops, implements, and evaluates an ongoing emergency services program which assures quality patient care consistent with the Hospital mission. · Monitors compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety. · Oversees a PI program that consistently monitors and evaluates critical aspects of care. · Is responsible for department’s operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards. · Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens. Finance · Seeks new program strategies and/or program enhancements which would expand patient services. · Develops, prioritizes and defends a capital equipment requests. · Is responsible for the fiscal management of department; assures proper utilization of organization’s financial resources. Growth · Advances the growth agenda for emergency services. Community · Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community. · Develops and builds strategic external networks. Supports HCA by · Promoting consistent positive patient interactions that advance the agenda of unparalleled patient service · Practicing and adhering to the “Code of Conduct” philosophy and “Mission and Value Statement” · Performing other duties as assigned Qualifications: Education & Experience: · Bachelor's degree in nursing required · Master's degree MHA, MSN, MBA, or related field preferred · 3+ years of experience in emergency services required3+ years of experience in a leadership role preferred · or equivalent combination of education and/or experience Licenses, Certifications, & Training: · Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required · Advanced Cardiac Life Support (ACLS) required · Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC) required · Basic Life Support (BLS) required Knowledge, Skills, Abilities, Behaviors: · Knowledge of human resource management, program development, fiscal management skills, and familiarity with regulatory and accrediting agency standards preferred · Reference HCA LEADS Additional Information: 70-80 visits per day No Trauma and they partner with the University for trauma patients The Director will have a manager Approximately 50 FTE's