Are you an experienced Virtual Medical Assistant with a background in mental health or behavioral health? We're looking for a reliable and detail-oriented professional to support a solo, independent psychiatric nurse practitioner practice in New York providing medication management through telehealth and in-person appointments. Key Responsibilities: • Schedule patient appointments and send reminders • Support patient intake and insurance verification • Sort and route incoming patient portal messages • Prepare paperwork for prior authorizations • Submit and follow up on insurance claims • Send pre-approved standard patient communications • Log prescription refill requests and queue them for provider review • Maintain HIPAA-compliant patient communication and documentation Requirements: • Experience working in a New York mental health or behavioral health practice • Previous experience as a Virtual Medical Assistant or healthcare administrative professional • Familiarity with insurance verification, patient intake, scheduling, and claims • Comfortable handling confidential patient information • Strong communication, organization, and attention to detail • Familiarity with New York healthcare and payer processes Bonus: • Experience with Valant • Advanced medical billing experience • Experience supporting a psychiatric nurse practitioner Open to LATAM and PH applicants! Please send your applications to [email protected] with the subject line Healthcare Virtual Assistant – Mental Health.