A note from the founder Premium hospitality is in a quiet crisis. No one at the top is naming it. Show rates are dropping. Captain culture has eroded. Hotels and venues are being told to accept agency dispatch, 1099 chaos, and a workforce that does not care about the room. The brand promise is being eaten. We started The Wilkinson Firm because we believed the firms that take the work seriously would be the firms that define the next chapter of premium hospitality. We are putting captain culture back at the center. This seat is for the senior hospitality voices who feel the same way and want to be part of building it. What we are building A service-grade firm where: • Every shift carries the same operating standard • Every captain is trained to the same playbook • Every client knows what they are buying before doors open Trained, captain-led, W-2 teams. A documented 98 percent show rate. Gold Shield Certified service standards. One operating system, every market, every shift. Where we are right now We are 14 months in. • Signed staffing contracts in delivery • A real revenue trajectory and a clear vision • A small, growing team of senior partners putting their names and reputations on this build We are moving from proof of concept to category-defining. The relationship we want with you This is not a job. It is a working relationship. Your name. Your industry standing. Your judgment. Your network. All of it shapes how we serve the buyers in your market. You stay non-exclusive. You keep your existing role, board seats, and consulting work. You join us because you see what we see in the industry, and you want a seat at the table as the firm grows up. What you would actually do • Quarterly conversations with our leadership about what you are seeing in your market • Calibrate brand standards to the hotels, venues, and operators in your region. Every market is different. • Train our captain teams in your area when timing fits. We bring the curriculum. You bring the field credibility. • Open doors to senior hospitality leaders in your network. When introductions become TWF accounts, you participate in the upside. • Co-author or co-present industry content under your name when it fits your voice Who we want You have spent your career in hospitality at a level most people only read about. • Banquet management • F&B leadership • Hotel general management • Convention center operations • Premium catering You have built service standards that hold up under pressure. You have run large teams during large nights. You know the difference between brand standard and field reality. Now you want to spend this stage of your career shaping the next generation of service operators — and helping a firm that takes the work seriously. Who we are not for • Someone looking for one more passive retainer • Someone who wants their name on a website but no real engagement • Someone who is not energized by a quarterly conversation with people who care as much as they do Before our conversation — take a look at the firm You might be the right person for this seat. You might know the right person. You might be a future client or a future referral. Either way, here is where we live. • Premium Hospitality + Event Staffing: hospitality.thewilkinsonfirm.com • Main firm: thewilkinsonfirm.com • HR Advisory practice: hr.thewilkinsonfirm.com • LinkedIn: linkedin.com/company/thewilkinsonfirm If this seat is not the right fit for you, you may still know: • A hotel, venue, catering operator, or convention center that needs our captain-led hospitality staffing model • A behavioral health system, CMHC, FQHC, or human services operator that needs HR advisory built around clinical reality • A federal contractor or agency that needs MBE-certified workforce delivery We grow by referral. If anything here resonates, share it with someone who might need what we do. How to start the conversation Email: [email protected] Subject line: Hospitality Industry Consultant - [Your Market] In your note, tell us: • Your market • Your background • One sentence on what you would change about the hospitality service industry if you could We respond within 48 hours. We do not ghost.