Want to Relocate to Portugal? We are looking for Italian -speaking talents who want to build a career in Customer Operations & International Support while working in a diverse, multicultural environment in Lisbon. Position: Customer Support Representative Location: Remote in Portugal Market: Italian -Speaking Your Main Responsibilities As part of the Customer Service Operations team, you will: • Respond to customer requests via email, chat, contact forms, and calls • Handle support tickets related to general queries, refunds, or incomplete services • Call users to speed up case resolution and improve communication • Perform back-office tasks that may involve outbound calls • Conduct outbound calls to promote products, collect feedback, and support customer success • Maintain accurate records using CRM tools • Achieve performance goals and respect deadlines • Provide operational feedback and escalate cases when needed Salary Package With & Without Accommodation Whats Offered • Salary: Up to 1,000 + performance & complexity bonus gross/monthly (14 salaries per year) • Relocation Support (exceptional, for candidates moving from abroad) Accommodation Option: Studio apartment in a company shared building for up to 12 months Rent: 280/month, all utilities included (deducted from payslip) Working Conditions • 40 hours/week + 1 hour lunch break • 22 vacation days per year • If you work on a Portuguese public holiday, you receive a compensation day Why Portugal? A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work-life balance. Want to apply or learn more? Feel free to message me!