Responsibilities • Respond to high volume inbound telephone inquiries from potential patients of the dental practices we support • Schedule and confirm new patient appointments • Compassionately handle questions/concerns as helping consumers is our #1 goal • Use trained sales tactics to reach company goals of appointments set • Various duties as assigned by the Call Center Leadership team Minimum Education & Experience • High School Diploma required; Associates or Bachelors preferred • Retail, sales, food service, marketing, or Customer Service Experience preferred • Strong keyboarding skills. • Outstanding verbal communication and customer service skills. • Bilingual in Spanish and English a plus • Passion for helping others • Drive to succeed and desire to grow within an organization