Apply with us if you possess: · An excellent written and verbal communicator who likes to solve problems and connect with people via phone · Previous Inbound call center experience or the ability to provide excellent customer service by phone with sincerity and professionalism · Proficient and experienced PC skills with Microsoft office, dual screens and toggling between multiple systems (6 months or more of computer data entry experience) · Multitasking ability – able to input data or research information while on the phone with the caller, able to talk and type a must · History of on-time attendance at previous job · High School Diploma or GED (minimum) · Able to provide a stand-alone monitor, USB corded headset and a quiet, distraction-free home workspace (we’ll provide the rest!) Desired qualifications, skills and experience Nice to have (but not required): · Customer service background · Experience with financial services, healthcare, technology companies, or something similar