Work Arrangement: Onsite Agency Interview Type: Phone and in-person Engagement Type: Contract NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered. Short Description: The Hoosier Lottery Claims Representative Temp will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed. Complete Description: Greet customers upon arrival in the Claims Center; Ensure all proper documentation is presented prior to claim processing; Assist Hoosier Lottery staff with daily office duties; Answer claims hotline and assist customers with questions; Assist with PR photos of winners when needed.. Job Requirements High School diploma or equivalent ; Excellent customer service skills; General knowledge of and ability to operate a telephone and cash register; Basic knowledge of clerical procedures, methods, and principles; Proficient in office software, including Microsoft Outlook, Microsoft Excel and Microsoft Word; Proficient with modern office equipment including computer, fax machine, and scanners