Work Arrangement: Hybrid Agency Interview Type: Phone and in-person Engagement Type: Contract NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered. Short Description: The State Procurement Agency Administrator will play a key role in supporting procurement processes by performing critical administrative tasks and providing resolution support. Complete Description: Job Description: The State Procurement Agency Administrator will play a key role in supporting procurement processes by performing critical administrative tasks and providing resolution support. Key responsibilities include: • Conducting basic contract reviews to identify and address Personally Identifiable Information (PII) concerns. • Preparing and posting contracts, requests for quotes (RFQs), and related documentation to online platforms in accordance with agency standards. • Handling support tickets and phone calls to assess, research, and resolve issues or inquiries raised by requestors. • Collaborating with requestors to provide guidance and resolution for procurement-related tasks or challenges. • Maintaining organized records and ensuring compliance with relevant policies, procedures, and timelines. • Providing excellent customer service and ensuring clear communication with internal and external stakeholders. Skill Requirements: • Attention to Detail: Strong focus on accuracy, particularly when reviewing contracts for PII or other sensitive information. • Procurement Knowledge: Familiarity with procurement processes, contract management, and public sector regulations is highly desirable. • Problem-Solving Skills: Ability to assess issues, conduct research, and develop practical solutions. • Technical Proficiency: Comfortable using online platforms to post contracts and handle documentation; familiarity with relevant software/tools is a plus. • Communication Skills: Excellent verbal and written communication abilities to assist requestors effectively and professionally. • Organizational Skills: Ability to manage multiple tasks and prioritize effectively to meet deadlines. • Customer Service Orientation: Commitment to providing high-quality support and assistance to stakeholders. • Legal Awareness: Basic understanding of PII and how to manage sensitive information in compliance with legal and organizational guidelines. Preferred Qualifications: • Previous experience in procurement, contract management, or a related field. • Knowledge of state procurement policies and procedures. • Experience in ticketing systems or customer service platforms.