Job Description: We are seeking a detail-oriented and service-driven Customer Support Specialist to assist clients within the travel industry. This role is ideal for individuals who enjoy helping others, communicating clearly, and working in a flexible, customer-focused environment. In this position, you will support customers with travel-related inquiries, provide guidance throughout the booking process, and help deliver a smooth and positive experience. Key Responsibilities: • Respond to customer inquiries via phone and email • Assist clients with travel questions, reservations, and general support • Provide accurate information about destinations, policies, and procedures • Deliver professional, friendly, and consistent customer service • Follow company standards and operational guidelines • Maintain clear documentation of customer interactions Qualifications: • Strong communication and customer service skills • Previous customer service experience preferred but not required • Ability to work independently and manage time effectively • Comfortable using computers, email, and online tools • Detail-oriented with a solution-focused mindset • Interest in the travel industry is a plus What We Offer: • Flexible scheduling (part time or full time) • Training and ongoing support • Growth opportunities within the travel industry • Collaborative and supportive team environment