Job Details Description We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and fitness and an excitement for our brand. We are looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail. Responsibilities: Provide high level customer service and hospitality to clients Assist the Studio Management in daily studio tasks and projects Maintain a positive attitude and take initiative Provide support to the instructors to ensure a successful class check-in process Work as a cohesive team with all staff members to ensure efficiency and camaraderie Assist with the training and coaching of new hires for the front desk staff team Maintain product knowledge for all studio retail operations Maintain the distinct brand aesthetic, appearance, atmosphere and culture Requirements: Must have customer service experience Must have the ability to prioritize and multi-task within a fast-paced environment Must be willing to initiate tasks and perform duties without direction Must have excellent communication skills and be able to work with a wide range of personalities Must have outstanding customer service and problem solving skills Must have a positive, can-do attitude Must have a friendly and professional phone and email etiquette Must have superior organizational skills Must have the flexibility to work a non-traditional schedule - MUST HAVE WEEKEND, HOLIDAY AND SOME EARLY MORNING/MIDDAY/LATE EVENING WEEKDAY AVAILABILITY Physical Requirements: Must be able to work in a fast paced environment SHIFTS NEEDED: Monday PM- 5-8:30pm Tuesday AM- 5:30-9am Tuesday PM- 5-8:30pm Thursday AM- 5:30-10:30am Friday AM- 6:45-10am Friday PM- 12-2:45pm