IT System Specialist SKILLS: IT system specialist, server, desktop MUST HAVES: • Bachelor's degree in Computer Science, Information Technology, cyber security, or related fields. • At least 5+ years of experience in a technical engineering role, such as software development, network engineering, technical operations or similar • Experience in Technology infrastructure, including Network, Monitoring, Systems, Databases, etc. required RESPONSIBILITIES • Support end users to troubleshoot PC and networking issues • Design and install network infrastructure such as on-premises systems and cloud networking solutions. • Manage day-to-day operation of backup/recovery system to minimize down time and loss of data in the event of a disaster • Collaborate with HR to train new hires on proper use of computer equipment, software, and corporate MIS policies • Establish networking environment and monitor performance by designing system configuration and directing system installation • Secure the network system by establishing and enforcing policies, and defining and monitoring access • Administer Microsoft 365 licenses/access across 100+ team members, working with existing MSP, procuring/sourcing equipment to connect multiple office locations, in an efficient IT infrastructure. • Centralize technical requirements by designing and creating knowledgebase • Support existing and future growth of the business by developing protocols • Maximize performance by troubleshooting network problems and outages and scheduling maintenance upgrades across on premise and cloud servers. • Other duties as assigned