Qualifications: • 100% based in-office position • 2-years of in-person customer service-related experience • Windows and Microsoft Office experience required • High School Diploma required • Ability to prioritize and manage multiple tasks • 20 Hours per week, Monday-Thursday, Times to be determined • Responsibilities: Answer and appropriately direct incoming calls. • Greet visitors, determine the nature of their business, and direct them to the appropriate individual. • Ensure completion of any visitor management tasks, including review of Office Safety Induction Presentation • Maintain guest and visitor sign-in/out; oversee the distribution and return of employee and visitor • Assist in building or suite access control and the maintenance of a safe, healthy, and secure office • Maintain local contact lists, if appropriate. • Maintain a neat and organized front office area. • Manage conference room use, reconcile conflicts, and post schedules (if appropriate). • May assist with meeting setup, including procuring food and equipment. • May perform other duties in support of the facility team or general office, as needed. • Prepare and process incoming and outgoing mail (includes determining and affixing postage). • Maintain records on outgoing registered mail and packages, and reconcile charging errors as needed • Handle special requests for mail, package, and shipping-freight services. • Ensure compliance with all legislation related to the handling and shipping of materials. • May assist with mass mailings (generating distribution lists, labels, etc.). • Maintenance • Respond to requests for facility maintenance or repair. • Ensure completion of routine and required building or equipment service. • Maintain equipment manuals and logs. • General Facility Support • Purchase and stock office supplies. • Follow appropriate standard supply and related cost charging guidelines. • Respond to internal requests for facilities service or repairs and contact property management or as appropriate. • Assist with tasks related to facility management and appearance. • Assist with facility Health, Safety, Security, and Environmental tasks. • Support Plan Beyond goals and tasks related to Office Sustainability. • Create an order of company's identification badges, and provide building or suite access card management • Direct staff to corporate guidance on offsite storage, and coordinate box storage and retrieval. • Upkeep of floor plans and other office information. • May track office utilization or update other Facility related data as needed or requested. • In the event of an office renovation or move, provide support to the Facilities project manager as requested. • Assist or manage internal furniture moves, reconfigurations, or installations as needed. • Serve as backup to Facility Lead on tasks related to local day-to-day operations. Cross-train with Lead (or others as appropriate). • Other support to Real Estate Operations as needed or requested. • Responsibilities may require physical activity, including some or all of the following: bending, stooping, walking, pushing, lifting up to 50 lbs., climbing stairs and/or ladders, sitting for long periods, and typing. • May perform tasks that are custodial in nature, including those related to office and break room/kitchen maintenance. • Role is office-based/onsite. • 20 Hours per week, Monday-Thursday, Times to be determined