Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together Role: Senior Network Engineer Position Type: Permanent Location: Hyderabad / Bangalore (Work from office) PRIMARY DUTIES include but not limited to: Implementation Triage & Technical Escalation • Serve as the lead escalation point for complex deployment issues during the Cisco‑to‑Fortinet/Juniper migration. • Troubleshoot advanced problems involving Fortinet firewalls, Juniper switches, Juniper access points, and legacy Cisco devices during cutovers. • Support field technicians and implementation teams with real‑time guidance, root‑cause analysis, and corrective actions. Change Control & Governance (ServiceNow) • Own the full lifecycle of network‑related change controls within ServiceNow. • Create and review change requests with a focus on accuracy, risk mitigation, and compliance. • Maintain high standards of operational discipline and audit readiness. Network Engineering & Migration Execution • Lead configuration, deployment, and optimization of: • Fortinet firewalls (policies, VPNs, SD‑WAN, HA, segmentation). • Juniper switches (EX/QFX series, VLANs, routing, security policies). • Juniper access points and wireless controllers. • Oversee migration activities including device staging, configuration validation, cutover support, and post‑deployment tuning. • Ensure consistent application of templates, standards, and best practices across all branch refresh activities. Documentation & Continuous Improvement • Maintain detailed documentation of network designs, migration procedures, and configuration standards. • Identify recurring issues and drive long‑term improvements to deployment processes and network architecture. • Contribute to playbooks, runbooks, and knowledge‑sharing materials for engineering and field teams COMPETENCIES: • Industry certifications such as Fortinet NSE, Juniper JNCIS/JNCIP, or equivalent. • Experience with large‑scale network refresh or transformation programs. • Familiarity with automation tools (Python, Ansible) for configuration and operational tasks. • Knowledge of SD‑WAN, Zero Trust, or cloud‑integrated network architectures. • Excellent communication and stakeholder‑management abilities. • Strong organizational skills with attention to detail. • Ability to lead under pressure and make sound technical decisions. • Collaborative mindset with a focus on mentoring and team development. REQUIRED EDUCATION & EXPERIENCE REQUIRED: • Extensive hands‑on experience with Fortinet firewalls (FortiGate, FortiManager, FortiAnalyzer). • Strong expertise with Juniper switches and Juniper wireless solutions. • Solid understanding of Cisco networking to support migration and troubleshooting during the transition. • Proven experience managing change controls in ServiceNow. • Strong troubleshooting skills across routing, switching, wireless, and security domains. • Ability to lead technical triage in fast‑paced, multi‑site deployment environments. 📩 Interested candidates may share their updated resumes to: [email protected] New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”). View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/ We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected] .