This is a remote position. Do you build client relationships that last? Can you spot growth opportunities before anyone else does? If you’ve got a head for business and a heart for people, our Key Account Manager role at CUBE84 could be exactly what you’ve been looking for. What you’ll do: Be the face of CUBE84 for our key clients • Own and manage relationships with some of our most valued accounts. • Go beyond project management — build deep trust, understand client goals intimately, and be their go-to advisor. • Make regular check-ins, strategic conversations, and a commitment to customer success a part of your everyday rhythm. • Ensure that every conversation and interaction with you adds tremendous value to the client — you’re not just responsive, you’re indispensable. Drive growth, not just retention • You know how to listen for opportunities — whether it’s a service they haven’t tapped into or a challenge they haven’t solved yet. • You’ll identify where we can add more value, pitch smart solutions, and work closely with internal teams to make it happen. • Your background in Salesforce delivery means you can spot real potential — and speak the client’s language. Think globally, act personally • Most of your clients will be in the US. You’ll understand their unique business dynamics and ensure we’re not just delivering work — we’re delivering impact. • You’ll need a valid US visa and the willingness to travel once a quarter to strengthen these relationships in person. Bring clarity, structure, and a client-first mindset • You’ll keep account plans up to date, share insights regularly with our leadership, and make sure we’re always one step ahead. • Working with our delivery, pre-sales, and leadership teams, you’ll align priorities and ensure every engagement is a win for the client — and for us. Requirements You’ll thrive in this role if you have: • Overall 10+ years of experience, with at least 5–8 years specifically in Salesforce delivery and account management • A demonstrated ability to sell within existing accounts, uncovering new opportunities through strategic engagement • A solid understanding of Salesforce Clouds and how they translate into business value • Strong communication and storytelling skills, with the ability to influence both internal and client-side stakeholders • A proactive approach, strong organizational skills, and a strategic mindset focused on long-term success • Are experienced in building account growth strategies and account planning frameworks • Have exposure to cross-functional collaboration across delivery and sales • Bring a consultative approach to client engagement, with a focus on long-term partnership building Bonus points if you: • Have managed multi-year enterprise accounts or clients with global operations • Are familiar with usage-based or subscription-based business models • Have led Executive Business Reviews (EBRs) or Quarterly Planning sessions with C-level stakeholders • Have worked in a high-growth consulting environment where agility and structure need to coexist Have experience in driving renewals, upsells, crosssells and expansions as part of your core responsibilities