Key Responsibilities • Prepare and document Functional and Technical Design specifications according to standards and methodologies • Elicit, analyze, document, and validate business requirements and process flows • Support overall testing process (User Acceptance Testing) • Conduct requirement sessions, end-user workshops, and brainstorming sessions with SMEs, clients, and business users. Requirements Required qualifications to be successful in this role • Translate business requirements to functional design • Clear & timely communication; Technically proficient • Demonstrated experience working in Agile environment that uses Jira/Confluence (writing user stories, documenting acceptance criteria) • Experience with process flows, block diagrams, sequence diagrams • User Acceptance Testing and helping to triage defects as they arise • Proficiency and experience in Use Cases, scenarios, Process flows • Understanding of Telecom - Product/Service, Order Management, Provisioning, Fulfillment, ETOM processes/APIs • High level design - Flow charts, Sequence diagrams, Interface Specs • Testing - Test scenarios, Test result validation, test automation Database - SQL queries • Understanding of Graph QL, REST API, Postman,Json, xml. • Understanding of agile roles, features, stories, workflow. Benefits Additional Information: • Job Type: Permanent Full Time • Work Profile: Hybrid (Work from Office/ Hybrid) • Years of Experience: 8-15 Years • Location: Bangalore. ​What We Offer: • Competitive salaries and comprehensive health benefits • Flexible work hours and remote work options. • Professional development and training opportunities. • A supportive and inclusive work environment.