AGRIM is a fast-growing agri-tech startup building an on-demand B2B Agri-inputs marketplace. Agri-inputs is a $50bn industry spread across Seeds, Agro Chemicals, Fertilizers, Agro-Tools and Animal Feed. AGRIM has scaled up rapidly across India, with 10% of the overall customer universe already onboarded on the platform. Our Founders are IIT/ IIM graduates and ex-entrepreneurs (with successful exits) and we have also built one of the best start-up teams, with senior executives from Tier-1 education institutes, e-commerce companies such as Amazon, Hopscotch, Policy Bazaar, etc. and experienced industry professionals from the agriculture sector. • B2B e-commerce marketplace for Agri-Inputs (Total Market potential of $50 billion) • Founded by Ex-entrepreneurs IIT & IIM Alumni: Mukul Garg and Avi Jain • Backed by 4 Tier-1 Investors • Growing 5X Month on Month • Onboarded 1000+ Manufacturers | 1,00,000+ Retailers | Active across India • 300+ Full time employees Key responsibilities 1. Collect and analyze customer feedback to enhance product/service quality 2. Organize and present data using MS Excel tools such as pivot tables, charts, and formulas 3. Collaborate with team members to derive actionable insights from the data 4. Maintain detailed records of feedback and prepare summary reports 5. Conduct extensive customer calls to gather insights and resolve queries Requirements 1 Proficiency in Microsoft Excel (Pivot tables, charts, formulas) 2 Strong communication skills and fluency in English 3 Knowledge of any ERP/tools for data handling is a plus NOTE: This role is completely onsite & 6-days (Mon-Sat) working in Sector-66, Gurugram, Haryana.