Job Title: Manager / Sr Manager - ERP Implementation & Support Job Location: Mumbai CTC: upto 25 LPA • Managing ERP program for MS Dynamics 365 F&O from the technical and functional both sides. • Establish mechanisms to monitor progress, risks, issues, and dependencies. • Drive change management and communication to ensure adoption across functions. • Engage with users to gather requirements, align expectations. • Act as the primary point of contact between internal stakeholders and external implementation partners. • Drive end-user training programs in collaboration with business and partner teams. • Strong understanding on planning, go-live execution, and post-go-live stabilization. • Oversee solution design, configuration, testing, data migration, and deployment activities including support. • Ensure proper integration of F&O with POS, banking, HR, supply chain, and other third-party systems. • Manage master data governance, reporting requirements, and compliance (e.g., GST, audit trail). Key Skills & Competencies • Proven track record in MS Dynamics 365 F&O end-to-end implementation (at least 2–3 full cycles preferred). • Deep understanding of Finance, Supply Chain, Procurement, Inventory, and F&B processes. • Knowledge of system integration, data migration, reporting, and compliance (GST, SOX, IFRS). • Dev ops experience will be an advantage. • Project Management Capability.