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Graduate Engineer Trainee (Helpdesk)

Chi Networks India Pvt. Ltd. · chinetworks.com
New DelhiEntry level
Apply on Chi Networks India Pvt. Ltd.’s site

Straight from the company’s own careers site.

The job in short

IT helpdesk support.

AWSAzureSOC

Details

Found
31 d ago · posted 2025-12-09
Location
New Delhi, Delhi

Full description

Overview Chi Networks, a Chicago-headquartered IT company with a strong presence in India, is seeking dynamic and results-driven enthusiastic and skilled Graduate Engineer Trainees to join our growing team in New Delhi. This is a full-time position for recent graduates who are passionate about technology and eager to kickstart their careers in a dynamic IT environment. As a GET, you'll work alongside experienced professionals, gaining hands-on experience in various domains such as managed services, cloud computing, and network/security operations. You will be supporting Indian and US clients. Key Responsibilities ● Learn and assist with implementation/ maintenance of IT infra for clients ● Support the team in delivering managed services, including system monitoring, troubleshooting, and issue resolution ● Contribute to our cloud offerings by helping with deployment, configuration, and management of cloud resources (e.g. AWS, Azure) ● Gain exposure to Security Operations Centre (SOC) and Network Operations Centre (NOC) functions, assisting with incident response and monitoring ● Collaborate with senior engineers on various projects and tasks ● Participate in training and development programs to enhance technical skills and product knowledge ● Adhere to company best practices and client service level agreements (SLAs) Requirements Qualifications ● Education: BCA/ MCA/ B.Tech./ B.E. from a recognized university ● Communication: Excellent English verbal and written communication skills ● Technical Aptitude: Strong foundational knowledge of computer science principles, networking concepts, operating systems (Windows, Linux), and databases ● Basic understanding of cloud computing platforms (e.g. AWS, Azure, Google Cloud) ● Eagerness to learn and a proactive, problem-solving attitude ● Ability to work both independently and as part of a team Location & Additional Details ● Work Timings: 24x7 environment. Employees will be needed to work in night shifts ● Work Days: 5 days per week, with consecutive/ staggered week offs, any 2 days of the week ● Job Type: Full-time, on-site ● Location: New Delhi, India ● Mandatory: Candidates must be based in or willing to relocate to New Delhi for this position

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