Role: Delivery Manager - Marketing Technology Duration: Permanent - Full Time Shift: 6:30AM - 3:30PM Work Mode: On-Site Location: Bangalore, KA About the Role We’re looking for a Delivery Manager to oversee our client's digital technology delivery across their multiple global client accounts. This is a leadership role where you’ll guide teams working on WordPress custom development, CRM/email marketing solutions, and marketing technology integrations. You won’t be coding day-to-day, but you’ll need a solid grasp of technology delivery to manage developers, CRM specialists, and cross-functional teams ensuring projects are implemented with quality and delivered on time. This role sits at the intersection of marketing and technology: perfect for someone who enjoys bridging strategic business goals with practical, scalable tech solutions. What You’ll Do • Lead delivery of WordPress-based custom dev projects and email/CRM marketing implementations. • Act as the technical partner for business leads, ensuring delivery aligns with client requirements. • Translate business and marketing goals into clear technical roadmaps. • Oversee integrations across platforms (CRM, marketing automation, CMS, analytics). • Provide delivery oversight on APIs, cloud infrastructure, and marketing technology ecosystems. • Collaborate with creative, digital marketing, and content leads to ensure smooth cross-functional delivery. • Guide and mentor developers, CRM/automation specialists, and other tech resources. • Manage client expectations, serving as the escalation point for tech-related queries. Requirements What We’re Looking For • 6–10 years of experience in technology delivery within a digital agency or consulting environment. • Strong background in managing international client projects and multi-stakeholder delivery. • Hands-on exposure (not necessarily current, but solid understanding) to: • WordPress, CMS platforms • CRM/Email marketing platforms (Salesforce Marketing Cloud, HubSpot, Marketo, etc.) • API integrations, webhooks, and cloud platforms (AWS, Azure, GCP) • Familiarity with digital channels (SEO, SEM, social, programmatic) and how they integrate with tech stacks. • Ability to communicate technical solutions to non-technical stakeholders. • Strong leadership skills in managing small-to-mid-sized tech teams. Nice to Have • Prior experience in marketing automation rollouts for mid-to-large enterprises. • Familiarity with data flows between marketing, CRM, and analytics platforms. • Exposure to security protocols and compliance in digital marketing ecosystems.