• Experience: 4–8+ years in finance operations, ERP support, or finance technology-enabled services. • ERP: Strong hands-on experience with Infor CloudSuite Financials (CSF) preferred; comparable experience with Infor Lawson, Oracle Financials, SAP FICO, etc. is acceptable. • Finance Modules: Experience across 3–4+ modules with strong depth in 1–2: • General Ledger (GL) • Accounts Payable (AP) • Accounts Receivable (AR) • Fixed Assets (FA) • Project Ledger • Grants Management • Financial Close • Support: L2/L3 production support, incident/request management, troubleshooting, root-cause analysis, and SLA-based delivery. • GL/Close: Journal processing, COA, allocations, intercompany, reconciliations, period-end/year-end close, accruals, and variance analysis. • AP/AR: Invoice/payment processing, vendor/customer master data, cash application, aging, reconciliations, and exception resolution. • Fixed Assets: Asset lifecycle, CIP, depreciation, disposals, transfers, and FA-to-GL reconciliation. • Projects/Grants: Project accounting, budgets, billing, cost tracking, grant accounting, compliance, and reporting. • Integrations: Understanding of Finance integrations with HR/Payroll, Procurement, Banking, and third-party systems. • Controls & Compliance: Financial controls, audit support, SOX-like controls, PII/PHI data handling, and data accuracy. • ITSM: Experience with ServiceNow, Jira Service Management, or similar ticketing tools. • Analytical Skills: Strong troubleshooting, reconciliation, problem-solving, and financial analysis skills. • Shift: Ability to work US shift hours from India.