Roles and Responsibilities : • Complete Store Operations, Performance Management,team work in the store. • Maintain all relevant reports to keep a track of the progress level. • Ensure Planning & Availability of the stocks • Adherence to SOP’s • Being able deliver the right mix of product and services. • Visual Merchandising • Collect accurate & timely market intelligence & trends to enhance business. • Handling team reviews & team briefings • Ensuring the deliveries & adherence to store audits via the team. • Handling escalations on priority. • Create healthy environment. • Lead the team by example, with an eye to detail with regards to the business. • Possess excellent communication and customer handling skill. • Should have worked in Premium Brand / Upmarket Segment Store / High End • Retail / Cluster Manager in LF Retail chains. • Should have handled a team of minimum (10 members) for at least 2-3 years • Computer savvy, especially handling reports and generating them in Excel. • Possess good leadership skills, analytical skills and problem solving skills. • Conflict Resolution. • Conceptual knowledge. • Able to multitask. Requirements • Excellent communication skills • Should have flair for customer service • Confident and presentable • Should be flexible and adaptable in working hours