Position: Executive- IT Location: Hyderabad (Work from office only) Duration: Full time role. Working Days: Monday – Friday Package: 2.82 LPA Exp needed: Freshers. (Male Candidates only) Bond: 3 yrs. Mandate to sign at the time of joining. Education: B. Tech (CSE & IT) only (Entire education is from English medium only) Shift timings: 1st Shift: 8AM-1 PM 2nd Shift: 1PM – 10PM. Every 2 weeks shift will change. No shift allowance will be paid. Responsibilities: 1. Managing Windows & Mac systems. 2. Maintaining the various computer systems owned or operated by the company 3. Upgrading, installing, and configuring application software and computer hardware. 4. Troubleshooting and providing technical support to employees. 5. Creating and managing system permissions and user accounts. 6. Providing end-user support, resolving technical issues, and providing technical assistance for all operating systems and applications 7. Providing in-person and remote support through use of the telephone or remote access 8. Providing new employees with required hardware and appropriate access to the company’s computer systems 9. Researching, designing, implementing, configuring, monitoring, troubleshooting, and evaluating existing and new operating systems and applications. 10. Performs diagnostics of network issues, provides support for service desk staff. 11. Updates and maintains network documentation, assigns Ip addresses, saves device configurations. 12. Configures network devices for new deployments per direction of senior staff, configures replacement network devices from backup configuration files. 13. Assists with the administration and maintenance of IP based telephony systems, such as provisioning handsets, setting up extensions, supporting user requests.