Position: Quality Analyst Organization: CSC e-Governance Services India Limited CSC e-Governance Services India Limited is a Government-supported organization under the Ministry of Electronics and Information Technology (MeitY), working as a key part of the Digital India programme. It operates the Common Services Centres (CSCs) network to provide digital and government services to citizens, particularly in rural and underserved areas. CSC acts as a digital access point between citizens and government/private-sector services, helping bridge the digital divide and enabling convenient, accessible and affordable services across India. Key Services include: • Government & G2C Services: Certificates, applications, welfare schemes, and other government services. • Financial Services: Banking, insurance, pension, remittance and other financial inclusion services. • Education & Skill Development: Digital literacy, skill training, online courses and certification. • Healthcare: Telemedicine and access to healthcare-related digital services. • Utility & Digital Services: Bill payments, recharge, PAN-related services and other online services. • Agriculture Services: Digital support and services for farmers and rural communities. • e-Commerce: Digital marketplace and rural commerce services through platforms such as CSC Grameen eStore. Website: https://cscspv.in/index.html Location: Noida, Uttar Pradesh Experience: 3–6 Years Job Summary We are looking for a Quality Analyst with strong experience in manual and functional software testing to ensure the quality, reliability, and performance of applications. The role will involve end-to-end testing, API and database validation, defect management, UAT support, and coordination with development teams. Key Responsibilities • Perform Manual, Functional, Regression, Integration, and UAT testing of applications. • Understand business and functional requirements and translate them into test scenarios and test cases. • Prepare and execute comprehensive test cases, test scenarios, test data, and defect reports. • Conduct API testing using tools such as Postman and Swagger. • Perform database testing and data validation using SQL/MySQL. • Identify, document, track, and retest defects; coordinate with developers for timely resolution. • Validate end-to-end application workflows and third-party system/API integration flows. • Support UAT activities, including test planning, execution, defect tracking, and closure. • Prepare and maintain BRD, process flows, user stories, UAT documents, test documentation, and release notes. • Participate in requirement discussions and provide inputs from a quality and testing perspective. • Ensure adequate test coverage and quality standards before application releases. • Coordinate with Product, Business, Development, and other stakeholders throughout the testing and release lifecycle. Requirements Required Skills • Strong knowledge of Manual Testing and Software Testing Life Cycle (STLC). • Hands-on experience in Functional, Regression, Integration, and UAT Testing. • Good understanding of API Testing using Postman/Swagger. • Working knowledge of SQL/MySQL and database validation. • Experience with Jira / Azure DevOps for defect and test management. • Strong Requirement Analysis and Documentation skills. • Ability to prepare BRDs, user stories, process flows, UAT documents, and release notes. • Good analytical, problem-solving, communication, and stakeholder management skills. Qualification • Graduate/Postgraduate in Computer Science, IT, Engineering, or a related discipline. • Relevant professional certification in Software Testing/QA will be an added advantage. Preferred Candidate Profile • 3–6 years of relevant experience in Software Quality Assurance/Testing. • Experience in testing web-based applications, APIs, databases, and third-party integrations. • Strong attention to detail with a structured approach to testing and defect identification. • Ability to work independently as well as coordinate effectively with cross-functional teams.